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User profile for user: David Macdonald1
David Macdonald1 Author
User level: Level1 28 points
Am transferring to a new Iphone from an Iphone 11. Was taking forever to transfer data, unpaired Iwatch and now new Iphone is just saying "reconnecting". Seems to be taking a long time.
iPhone X, iOS 12
Posted on Apr 30, 2021 3:18 PM
Question marked as Top-ranking reply
User profile for user: Soosie_J215
Soosie_J215
User level: Community Specialist
Posted on May 1, 2021 1:29 PM
Hi there David Macdonald1,
Welcome to Apple Support Communities. We understand you need help with transferring data from your old iPhone to your new iPhone 11. If it seems stuck on "reconnecting", go ahead and restart both iPhones:
Force restart iPhone
Then, start the transfer process again with steps from this helpful article:
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
Have a good day!
View in context
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User profile for user: Soosie_J215
Soosie_J215
User level: Community Specialist
May 1, 2021 1:29 PM in response to David Macdonald1
Hi there David Macdonald1,
Welcome to Apple Support Communities. We understand you need help with transferring data from your old iPhone to your new iPhone 11. If it seems stuck on "reconnecting", go ahead and restart both iPhones:
Force restart iPhone
Then, start the transfer process again with steps from this helpful article:
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
Have a good day!
Link
User profile for user: David Macdonald1
David Macdonald1 Author
User level: Level1 28 points
May 1, 2021 6:03 PM in response to Soosie_J215
Thanks, it would appear that um-pairing the iwatch was the key step that I omitted.
Link
new Iphone is saying "reconnecting"
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